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Lookmatic takes your security and privacy seriously, and would never trade, sell, or rent out your personal information. Below, you’ll find a detailed explanation of how we use the information you share with us through and our customer service department. It may not apply to information we get through other websites or offline.

By choosing to use our website, you are accepting the terms of our Privacy Policy. If you disagree with our Privacy Policy, please don’t visit the website. We reserve the right to change our Privacy Policy without notice, and your continued use of our site will mean you accept those changes.

After reading our Privacy Policy, if you have any questions, please don’t hesitate to email us at


We’ll only ask for the information we need to fulfill your request, so the information we collect and store depends on how you use our Website. When you knowingly provide information, we collect and store some or all of the following: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. This information lets us process and ship your order, send order and shipping confirmations, and provide customer service. Unless you opt not to receive our promotional communications, we may use some information to contact you about sales and special offers, new products or site features, and the like.


When you use our site, we may gather certain information that does not identify you individually. In order to understand how people use our web site, we collect your IP address, browser information and reference site domain name when you visit us, as well as information about customer traffic patterns and site usage. We also use anonymous information to provide statistical information in aggregated form to our partners and other third parties, to communicate how our users collectively use our site. We may use or share anonymous, or other non-personal information, such as the number of users who purchased a product or visited our site during a certain time period, in any other manner we feel is appropriate.


We would never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer. Like other sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies let us identify account holders, hold selections in your shopping cart when you leave our site, and send you e-mails about your orders or other shopping opportunities. Most browsers accept cookies automatically, but allow you to disable them. We recommend enabling cookies so we can offer you a better shopping experience. You may occasionally get Cookies from companies advertising on our behalf. We do not control these Cookies, and these Cookies are not subject to our Cookie policy.


We collect your e-mail addresses when you subscribe to our weekly newsletter. Except to our third party agents (our marketing team, etc., as described below), this information is not shared with any third parties for any reason. If you no longer wish to receive our newsletter at any time, follow the "Unsubscribe" instructions located within each newsletter.


Lookmatic doesn’t sell or ship any items ordered through this Web Site directly to anyone we know to be under the age of 13, nor do we collect personal information from anyone who we know to be under the age of 13. If you’re under the age of 13, please use the site with your parent or guardian and don’t share your personal information. We do not target children under the age of 13, and they should obtain parental consent prior to using our site.


Except as disclosed in this Privacy Policy, we don’t disclose information about your individual visits to our site or your personal information collected online to any companies not affiliated with us. If we propose to permit any use of your personal information, we would ask your permission first.


We use your personal information to fulfill orders, provide customer service, ensure your compliance with our site’s rules, or for editorial and feedback purposes (to the extent that is explained when you provide the information). If we wanted to publicly post any of your personal information, such as a letter you write us, we would ask your permission first.


Third party agents, subsidiaries, affiliates and partners sometimes assist us in marketing, analytics, credit card processing, shipping or stocking orders, providing customer service, fraud protection, and the like. These parties may have access to your personal information, as needed to perform their functions, and are contractually obligated to protect your confidentiality and security. They may not use, sell, distribute or alter your data in any way other than to provide the requested services to the Website.


We may use or disclose personal information if required to do so by law or in the belief that such action is necessary to conform to applicable law, to comply with legal process served on us or the Website, to protect and defend our rights or property, the site or our users, or to act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or users, or the public.


Your personal information, collected by our site, is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers and all on-line purchases, your information is encrypted before you conduct your transaction. Only employees who need access to your personal information to do their jobs are allowed access, after having signed confidentiality agreements. Any employee who violates our privacy and/or security policies is subject to disciplinary action, such as termination and civil and/or criminal prosecution.

To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. Most browsers will give a visual indication of when your connection is secure. For example, Internet Explorer will show a padlock icon in the lower right of the browser window. When you place an order through our site, you’ll be asked for your email address and password to set up an account. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information, please be careful about sharing your password with others.

If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please email this Lookmatic’s customer service department by email at While we do our absolute best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.


This Web Site may contain links to other sites operated by Lookmatic, affiliates of Lookmatic or third parties. Please be advised that the practices described Lookmatic’s Privacy Policy do not necessarily apply to information gathered through these other sites. They may send their own cookies to you and collect your data or solicit your personal information. Always be aware of where you end up. We are not responsible for the actions and privacy policies of third parties and other websites. We encourage you to be aware of when you leave this site and to read the privacy policies of each and every Web site that you visit.


Any contest or sweepstakes relating to Lookmatic will be accompanied by a set of rules that will specify how the information gathered for your entry will be used and disclosed, if it is different than as described in this Privacy Policy. Personal Information will be collected only if you voluntarily submit it.


Any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any personal information that you’d prefer to keep private.



As our site develops, we may add new services and features. If these additions affect our Privacy Policy, this document will be updated appropriately, and changes posted prominently. We recommend that you read this Privacy Policy each time you use our website, in case you missed our notice of changes.


You can always opt out of receiving e-mail messages and newsletters in the future. When we request information, we also offer the opportunity to opt out. You can also change your selections by following the "unsubscribe" or "preference center" instructions contained in our promotional emails. You can also correct or update your personal information by clicking on "Manage Your Account" within the Help Desk area of this Web Site.


Questions regarding this Privacy Policy should be directed to our customer service department by emailing